• Call us on:01260 272131

Cat Friendly Clinic

Considerations for ensuring that we live up to our claim of being a Cat Friendly Practice

1. Booking appointments

  • Book cats in the Cat Clinic if possible (weekdays 2-3pm).
  • Or else book at the beginning or end of a consultation period, so that the waiting room is not as busy or full.

2. Waiting to be seen

  • We have separate cat and dog waiting areas.
  • The cat barrier in the waiting room helps shield cats from dogs.
  • We have provided Cat Stands for clients to place their cat baskets on. This allows the cat to sit higher up, which increases their sense of security and well-being.
  • There are blankets available so that cat baskets can be covered whilst they wait, which further reduces their anxiety and stress.
  • Clients with cats should be invited to wait in a free consulting room if there are boisterous and barking dogs in reception.

3. In the consultation room

  • We are trained to handle cats in a friendly and sensitive manner, which means we avoid scruffing at all costs.
  • Cats are encouraged to wander around the consultation room to acclimatise to the surroundings and environment
  • Treats are on hand to make the visit a positive experience for our feline patients.
  • Feline pheromone spray (Feliway®) is sprayed to help relax anxious or nervous cats.
  • Cat carriers that have a detachable lid or those that can be fully unzipped are recommended, to avoid having to tip cats out and risk adding to their stress.

4. Hospitilisation

  • We have separate cat kennels away from dogs.
  • Our aim is to make each cat’s stay as comfortable as possible. Ask the client;
  • What is your cat’s normal food? Can you bring some in for when they recover?
  • Do they have a preferred cat litter? Sand, compressed paper, etc.
  • What type of bowl do they eat and drink from at home? Is it metal, ceramic, deep, shallow, etc.
  • Finally, we have recently invested in dental radiography. This is vital when performing dentistry on cats to avoid missing disease that is occurring below the gum line, at root level.

Practice information

Congleton Veterinary Centre

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  • Mon
    8:30am - 7:00pm*
  • Tue
    8:30am - 7:00pm*
  • Wed
    8:30am - 7:00pm*
  • Thu
    8:30am - 7:00pm*
  • Fri
    8:30am - 7:00pm*
  • Sat
    8:30am - 4:00pm
  • Sun
    10:00am - 1:00pm

Emergency Details

Please call:

01260 272131
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Find us here:

West Heath Retail Park Sandbach Road Congleton Cheshire CW12 4NB
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Please call this number for emergencies:

01260 272131