Results may not be received until the end of the day (6pm).
If results are back, your pet’s vet must first analyse and interpret them before discussing them with you. In many cases this takes time to do, but afterwards they will contact you as soon as possible around their other clinical commitments for the day.
In the case of external samples, there may have been a delay with collection by the courier, or in processing by the lab. If this is the case then the receptionist will investigate the reason for the delay and keep you informed.